Improve Mason home game experience discussion

Pikapppatri8

Hall of Famer
⭐️ Donor ⭐️
GOLD SPONSOR
OK wait. If you guys are really us, what number are we thinking of?

austin-powers-austinpowers.gif
 

psyclone

Hall of Famer
Heard it was a good scene today. Maybe GMU needs to play more regional teams with a nostalgic connection.
Very long lines for the few concessions stands that were open, but not much of a line for the pregame buffet Gold room a half-hour before tip. Crowded in the Gold Room but not that many without a high-top table or folding chair to sit on.
 
Anyone know why the El Fresco concession is never open? They even promote Mason on their website, but it's always closed at the stadium. We need this opened up and make them sponsor a missed free throw giveaway while we're at it.
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NewPatriot

Starter
The only cure for fan apathy is to keep winning. Go into the vcu game undefeated with maybe some national consideration votes in one of the top 25 polls...then beat vcu to get that ranking number ahead of University name..

It very doable with this schedule
 

jkh1978

Specialist
could be holiday, could be jmu connection, could be bananaball but lots of families today
Student section went high
 

GMUgemini

Hall of Famer
⭐️ Donor ⭐️
Since I don’t see that anyone else posted it yet: announced attendance was 5,262. Was hoping for at least 6,000 but that’s certainly pointed in the right direction.
 
OK, if Mason was aware enough about demand being higher for this game that they raised ticket prices in the lower bowl, then they should have been prepared for the crowd and had a suitable number of concession stations open. The lines were ridiculous.

Why can't they understand that fan experience begins with parking access/cost (score - excellent), then goes to getting into the building, and to seats (score - average), then to what you see on the court (score - pretty darn good), then distractions/games on the court during play breaks (score - below average), and importantly, concessions (score - abysmal). If they want more folks to come back, they need to focus on the entire experience.

Some ideas:

1) Have a set threshold that dictates how many concession stands will be open by projected attendance.
(you can also expedite things by limiting the offerings at certain stands)
2) Move the doggone Ben & Jerry's stand so that it doesn't constrict access at the south portal which is always congested. And move the kids basketball goals to a less congested area.
3) Solicit vendors to open other food offerings in the smaller kiosks.
4) Go back to dropping movie tickets or popcorn or anything from the catwalks or from a blimp (how can we not have a blimp or some other flying ad)
5) Come up with some other games for folks to play on the court (the current games are just stupid) and you have to have a student shooting for money every game. This isn't that hard, just steal ideas from minor or major league games.
 

jkh1978

Specialist
In hindsight should be obvious that concessions could be a problem, since it was a holiday and you had the banana ball players. Families are going to buy more concessions (and also take longer to order). On the north side there is only one side open of the main concession, and there are many small concessions on the inside that never open. Why a B&J, dipping dots, popcorn, and pretzel cart when there are closed spots. When we ordered early, the line was small but not well equipped. Maybe usual staff went home for break?
I like sitting in my seat before the game, but if you don't want to study warmups there's no reason to get out of the old concourse. Bring back the blimp.
I hope that asked the Chevrolet dealership to consider the insurance on a car giveaway. Those videos go viral.
The games are dumb. Last game they didn't even understand the rules to the hybrid musical chairs/layout challenge.
 

jessej

All-American
⭐️ Donor ⭐️
GIVING DAY 2023
OK, if Mason was aware enough about demand being higher for this game that they raised ticket prices in the lower bowl, then they should have been prepared for the crowd and had a suitable number of concession stations open. The lines were ridiculous.

Why can't they understand that fan experience begins with parking access/cost (score - excellent), then goes to getting into the building, and to seats (score - average), then to what you see on the court (score - pretty darn good), then distractions/games on the court during play breaks (score - below average), and importantly, concessions (score - abysmal). If they want more folks to come back, they need to focus on the entire experience.

Some ideas:

1) Have a set threshold that dictates how many concession stands will be open by projected attendance.
(you can also expedite things by limiting the offerings at certain stands)
2) Move the doggone Ben & Jerry's stand so that it doesn't constrict access at the south portal which is always congested. And move the kids basketball goals to a less congested area.
3) Solicit vendors to open other food offerings in the smaller kiosks.
4) Go back to dropping movie tickets or popcorn or anything from the catwalks or from a blimp (how can we not have a blimp or some other flying ad)
5) Come up with some other games for folks to play on the court (the current games are just stupid) and you have to have a student shooting for money every game. This isn't that hard, just steal ideas from minor or major league games.
ticket office should know how many tickets have been sold and that information should be inform the vendor/concessionaires status
 

DRK331

Starter
GMUCoachesCircle.png


I saw this yesterday at the JMU game. It says to visit the South Concourse ticket booth for more info.

-Exclusive dinner with Tony Skinn
-Invite to team practices
-Exclusive branded Coaches Circle gear
-Priority access to road game tickets

Anyone sign up for this?
 

mkaufman1

Administrator
Staff member
⭐️ Donor ⭐️
GIVING DAY 2023
View attachment 2869

I saw this yesterday at the JMU game. It says to visit the South Concourse ticket booth for more info.

-Exclusive dinner with Tony Skinn
-Invite to team practices
-Exclusive branded Coaches Circle gear
-Priority access to road game tickets

Anyone sign up for this?
Minimum donation is 7500 I believe.

ticket office should know how many tickets have been sold and that information should be inform the vendor/concessionaires status
Correct- sodexho gets the figure and then decides how to staff.
 
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